Privacy Policy

1. Information We Collect

To provide safe, reliable point-to-point and outstation passenger taxi services, we collect only necessary operational details, including:

• Contact details: Your name, mobile phone number, and email address.
• Trip requirements: Pickup address or landmark, destination city or drop point, travel date, pickup time, and selected vehicle type.
• Flight details: Flight numbers for airport pickups (SVPIA Ahmedabad, Rajkot, etc.) to track arrival schedules.
• Communication logs: WhatsApp messages, phone call notes, and booking confirmation timestamps.

2. How We Use Your Information

We use your personal information solely for operational and service delivery purposes:

• Confirming vehicle availability and quoting transparent, fixed fares.
• Assigning verified chauffeurs and coordinating passenger pickups.
• Sending driver contact information and vehicle registration numbers prior to departure.
• Managing billing, toll guidance, and booking cancellations.
• Resolving customer inquiries, feedback, and lost-and-found requests.

3. Zero Third-Party Data Sale Commitment

We do not sell, rent, trade, or monetize your personal data. Your information is only shared with our assigned drivers and authorized dispatch staff to complete your requested journey. We do not share customer contact lists with third-party advertising brokers or unauthorized marketing networks.

4. Data Retention & Security

Trip records and contact details are retained only as long as necessary for tax compliance, accounting, dispute resolution, and trip history tracking. We implement industry-standard administrative and electronic safeguards to protect stored data from unauthorized access or disclosure.

5. Data Deletion Requests & Contact Information

You have the right to request a copy of your stored booking records or request complete deletion of your personal contact data from our active systems at any time.